Privacy Policy

1. Introduction

Kormaitech Pvt Ltd (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services or interact with our website. It also outlines our practices concerning the processing of personal data in compliance with the General Data Protection Regulation (GDPR) for users within the European Economic Area (EEA).

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company details, and other information you provide via forms or communications.
• Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.
• Business Information: Details related to your business needs or inquiries submitted to us.

3. How We Use Your Information

We use your information to:

• Provide and improve our services, including AI development, dashboards, video, websites, and training.
• Respond to your inquiries and communicate with you.
• Analyze website usage to enhance the experience.
• Comply with legal obligations under applicable laws, including the GDPR.

For users within the EEA, our legal basis for processing your personal data includes:

• Consent: We may process your data based on your explicit consent.
• Contractual Necessity: Processing is necessary for a contract we have with you.
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided those interests do not outweigh your rights and freedoms.
• Legal Obligation: Processing is necessary for compliance with a legal obligation.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service Providers: Third parties who assist us in delivering our services (for example, hosting, email delivery, and payment processing).
• Legal Authorities: When required by law or to protect our rights and safety.
• Business Partners: With your consent, to facilitate services you request.

For users within the EEA, if we transfer your personal data to countries outside the EEA, we will ensure that adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict the processing of your data.
• Request data portability.
• Withdraw your consent at any time, where we are processing your data based on consent.
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at contact@kormaitech.com.

7. Cookies and Tracking

We may use cookies and similar technologies to enhance your experience and analyze usage. You can manage cookie preferences through your browser settings. For users in the EEA, we will obtain your consent before using non-essential cookies, and provide you with detailed information about our use of cookies and similar technologies.

8. International Data Transfers

As a company working with clients internationally, your information may be transferred to and processed in countries outside India, including within the European Economic Area. We ensure appropriate safeguards are in place for such transfers, including, for users within the EEA, the use of Standard Contractual Clauses approved by the European Commission.

9. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. For users within the EEA, we adhere to the data retention principles outlined in the GDPR, and you can request details of our retention periods for different categories of your personal data by contacting us.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be posted here with the “Last updated” date. Your continued use of our services after changes signifies your acceptance.

11. Contact Us

For questions or concerns about this Privacy Policy, reach out to us at:

• contact@kormaitech.com
• Kormaitech Pvt Ltd — Puducherry (Pondicherry), India